PanaceaVaidik will assign a dedicated Customer Marketing Coordinator to customers, who will be responsible for initial discussion and arrangements for medical travel from the home country to destination country.
The dedicated Customer Marketing Coordinator will also serve as the single point of contact for travel related services from the home country to destination country.
PanaceaVaidik will assign a dedicated Customer Service Coordinator to customer who will be the single point of contact throughout their stay and medical treatment period in the destination country.
Customer Service Coordinator / Branch Manager will be present at the hospital at the time of hospitalization and discharge, thus ensuring smooth processing and a hassle-free admission/discharge.
We believes in the philosophy “Holding your hands from discovery to complete recovery”. On your return back from the treatment or surgery our staff will follow up with you till you are fully recovered. We arrange for post recovery clarifications, procuring medicines from the country where you had treatment, recommend physiotherapist or other specialists till you fully recover.
